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HP Customer Support – Software and Driver Downloads
500ps product was sold by a reseller. After calling them and being told to buy a new plotter instead of how to use my perfectly functioning plotter, I called a local company who were able to walk me through it simply.
Click StartSettingsand then Printers to open the Printers dialog box. All forum topics Previous Topic Next Topic. Microsoft Windows 10 bit. Please try dedignjet shortly. How does HP install software and gather data?
In the Setup Type window, choose Typical. Insert the accessory card into the slot, and clip it into place.
This product has been exchanged for a new or refurbished product. I’ll still keep trying though. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. Please wait while we process your request. Working in Windows 10, I was not able to get any of the drivers to work Windows 7, 8, or Message 2 of 8. I’m reopening this thread because today I had a problem with this plotter in windows 10 64 and I found the solution, both for the driver installation and for Autocad h;gl2 detect the plotter correctly, because with other HP drivers installed the plotter could print certain types of files such as PDF or JPG, but could not print from AutoCad.
Thus, the warranty has been removed from this product. If you are prompted to keep or replace an existing driver, select Replace Existing Driver. This procedure is recommended for system administrators. Instructions for installing the driver manually are at the end of this document. All forum topics Previous Dseignjet Next Topic.
Message 4 of 8. Message 7 of 7. Printing a test page is recommended. I installed this version from AutoCad and it worked right away. It is for windows 8 but should work with Let Jp identify any out-of-date or missing drivers and software.
How does HP install software and gather data? Reinstall a version of Windows 10 prior to the Creators edition. Or, view all available drivers for your product bp. From the menu choices, select Install Printeras shown in Figure 3. Select your operating system and versionChange Detected operating system: This could take up to 3 minutes, depending on your computer and connection speed.
HP Designjet Series Printers – How to Install an HP-GL/2 Accessory Card | HP® Customer Support